Dr. Candice Fast Karlsson demonstrates a heartfelt commitment to serving people with excellence. She has the capacity to manage a significant amount of detail towards the completion of large-scale projects. She does this while focusing on the end user's goals and experience. Candice creates and manages content in a manner that enables the desired message to be easily understood and accessible.

Candice specializes in research and analysis of information and data, customer service, and user experience. When building a website, she looks beyond user analytics and considers the users themselves: the person engaging with the website. That ensures her content layouts are accessible, easy to understand, and focused on user satisfaction.

Candice’s approach to web experience is considerate of detail. She understands the big impacts of small choices and works with our clients to ensure that all voices—including the unheard voices of a website’s future potential visitors—factor into our web projects.

Candice has extensive experience as a content creator and producer and is very intuitive with a digital audience. She has been working with the Walt Disney Company for over 10 years and has learned profound skills in serving people in a way that makes them feel incredibly special.

Candice holds her PhD in Organizational Leadership from Southeastern University. She previously received her Bachelor of Science in Business Administration and Management from the University of Lethbridge and her Master of Business Administration from Florida Southern College.

Candice enjoys reading, learning, and spending time with friends and family. She is talented in decorating and making spaces look fabulous.

Outside of Iconium, Candice works for Walt Disney World in Orlando, Florida. She leverages her experience at Disney—one of the world’s most customer experience-centric brands—into her work with Iconium.